Fred Smith Plumbing & Heating

Garbage Disposer Installation: Multiple issues with initial installation, including incorrect wiring, a near-fire incident, and the potential for unnecessary charges. The reviewer ultimately fixed the problem themselves.
Unreliable Scheduling & Communication: Missed appointments, unresponsive staff, and a lack of communication. Multiple instances of no-shows, rescheduling, and failure to provide updates.
Positive Review: One customer had a positive experience with a plumber named Andy, who was professional, meticulous, and patient.
Leak Investigation & Faucet Replacement: Initial leak investigation was fine. However, the faucet replacement appointment was problematic, with scheduling issues, delays, and overcharging. The faucet still leaked.
Positive Review: One customer had a positive experience with a plumber who arrived on time, completed the job efficiently, and cleaned up afterward.
Scheduling Issues: Appointment was canceled and rescheduled. The second appointment was a no-show, with no explanation or communication.

Review Summary